Your privacy matters to us. This Privacy Policy explains how 4jili collects, uses, stores, and protects your personal information in full compliance with Philippine law.
Effective Date: January 1, 2026Six core principles that guide how 4jili handles your personal data
Your personal and financial data is protected using industry-standard encryption (TLS/SSL) and secure server infrastructure at all times.
4jili fully complies with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC).
We never sell your personal data to third parties. Data is shared only with trusted service providers and regulatory bodies as required by law.
You have the right to access, correct, and request deletion of your personal data at any time, consistent with your rights under the DPA 2012.
We collect only the personal information that is strictly necessary to provide our services, verify your identity, and comply with regulatory requirements.
In the unlikely event of a data breach, 4jili will notify affected users and the National Privacy Commission within the timeframes required by law.
Summary: This Privacy Policy describes how 4jili ("we," "us," or "our") collects, uses, stores, and protects your personal information when you use the 4jili platform at 4jili.app. By registering an account or using our services, you acknowledge that you have read and understood this Privacy Policy.
4jili is committed to safeguarding the privacy and personal data of all users who access and use the 4jili online gaming platform (the "Platform"). This Privacy Policy ("Policy") sets out in detail the types of personal information we collect, the purposes for which we process that information, the parties with whom we may share it, and the rights available to you as a data subject under Philippine law.
This Policy applies to all personal data collected through the Platform, including data collected via the website at 4jili.app, any associated mobile applications, customer support channels, and any other means by which you interact with 4jili.
This Policy should be read together with our Terms and Conditions, which govern your use of the Platform. Terms not defined in this Policy have the meanings given to them in the Terms and Conditions.
We encourage you to read this Policy carefully. If you have any questions or concerns about how we handle your personal data, please contact our Data Protection Officer using the details provided in Section 15 of this Policy.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, 4jili is the Personal Information Controller in respect of the personal data collected through the Platform.
As Personal Information Controller, 4jili determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy laws and regulations, including the rules and issuances of the National Privacy Commission (NPC).
Where 4jili engages third-party service providers to process personal data on its behalf, those providers act as Personal Information Processors and are bound by contractual obligations to process data only in accordance with 4jili's instructions and applicable law.
4jili collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, residential address | Account communication, support, notifications |
| Financial Data | GCash number, bank account details, transaction history | Processing deposits and withdrawals, AML compliance |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud prevention, analytics |
| Usage Data | Games played, session duration, betting history, login timestamps | Service improvement, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Verification Documents | Scanned copies of government-issued IDs, selfies for liveness checks | KYC compliance, identity verification |
We do not intentionally collect sensitive personal information (as defined under the DPA 2012) unless it is strictly necessary for regulatory compliance, such as information required for anti-money laundering (AML) checks. Where sensitive personal information is collected, we will obtain your explicit consent and apply heightened security measures.
4jili collects personal data through the following means:
4jili processes your personal data for the following purposes:
Under the Data Privacy Act of 2012, 4jili processes your personal data on the following legal bases:
4jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third-party service providers engaged by 4jili are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with 4jili's instructions and applicable Philippine data privacy law.
4jili uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The following types of cookies may be used:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. By continuing to use the Platform after being presented with our cookie notice, you consent to our use of cookies as described in this Policy.
4jili retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our data disposal procedures. Where data cannot be immediately deleted due to technical constraints, it will be isolated and protected from further processing until deletion is possible.
4jili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
Your Responsibility: While 4jili takes all reasonable steps to protect your data, you are also responsible for maintaining the security of your account credentials. Never share your password or OTP with anyone, including persons claiming to be 4jili staff. 4jili will never ask for your password.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 4jili:
To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 15. We will respond to all verified requests within fifteen (15) business days, as required under the DPA 2012. We may need to verify your identity before processing your request.
The 4jili Platform is strictly intended for persons who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the Platform, please contact us immediately at the details provided in Section 15.
4jili employs age verification procedures as part of the KYC process to prevent underage access to the Platform. These procedures include verification of government-issued identification documents confirming date of birth.
In the course of providing our services, your personal data may be transferred to, stored in, or processed in countries outside the Philippines, for example where our technology infrastructure providers or KYC service providers are located in other jurisdictions.
Where such cross-border transfers occur, 4jili ensures that appropriate safeguards are in place to protect your personal data, consistent with the requirements of the Data Privacy Act of 2012 and the rules of the National Privacy Commission. These safeguards may include:
By using the Platform, you acknowledge that your personal data may be transferred outside the Philippines in accordance with the safeguards described above.
4jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via their registered mobile number or email address, or by displaying a prominent notice on the Platform.
The updated Privacy Policy will take effect from the date of publication on the Platform. The "Effective Date" at the top of this Policy will be updated accordingly. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with any changes, you should cease using the Platform and may request account closure.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Protection Officer (DPO):
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page. Gambling is addictive. Know when to stop.
Your data is safe with us. Join thousands of Filipino players who trust 4jili for a secure, fair, and entertaining gaming experience.
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